Terms of Delivery

The delivery of the ordered goods is carried out by the following methods:

  • through a courier service from a third party;      

The delivery is made to the address of the consumer on the territory of the Republic of Bulgaria, unless otherwise stated on the site.

Delivery costs are at the expense of the consumer.

Before sending the ordered goods, the Merchant has the right to contact the User on the phone number specified by him, in order to specify details of the order and / or delivery.

The Merchant is not responsible for non-fulfillment of an order in cases where the User has provided incorrect, incomplete and / or inaccurate personal data, including when he has provided an incomplete, inaccurate or fictitious address or telephone number.

Delivery is made within the time limits provided by a courier service by a third party. In exceptional circumstances, the Merchant reserves the right to extend the delivery period by promptly informing the User.

The Merchant processes the orders within a period previously agreed with the User. The delivery is usually made within the usual time in practice according to the chosen method of delivery.

The ordered goods are delivered against a signature, as larger shipments using a courier service are delivered to the entrance of the building.

The consumer is obliged to inspect the goods at the time of delivery and to notify immediately of any discrepancies, shortages and damages. If the User does not do so, it is assumed that the delivery is accepted without objection.

When making international deliveries, the rules for delivery and receipt of items of the respective national postal service, as well as of the respective national legislation of the country in which the consignee of the goods is located are applicable.

All import fees for importing the goods are at the expense of the User. The consumer cannot claim a refund if he has refused to pay import duties or receive the shipment.

The Merchant reserves the right to change the available methods of delivery and payment and / or the conditions under them at any time by publishing the available methods of delivery and payment on the website without further notice.